ji88 Privacy Policy — How We Protect Your Data

1. Introduction

This Privacy Policy explains how ji88 ("we", "us", "the Platform") collects, processes, stores and protects the personal information of players who register and use the ji88 online gaming and sports betting platform at ji88.cx. It applies to all users of the ji88 website and the ji88 mobile application, regardless of the device used to access the platform.

ji88 is built for Pakistani players and operates with PKR as its native currency. All payment processing for deposits and withdrawals is handled in PKR using methods familiar to Pakistani players — JazzCash, Easypaisa, Raast, bank transfers and cards. The way your financial information is handled is an important part of this policy and is covered in detail in Section 5.

By registering an account on ji88 and continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or use the ji88 platform.

This Privacy Policy should be read alongside the Terms and Conditions which govern your use of the ji88 platform overall.

2. What Data We Collect

The categories of personal data we collect from ji88 players include the following:

2.1 Identity Information

• Full name as it appears on your national identity document
• Date of birth (to confirm you are 18 or older)
• CNIC (Computerised National Identity Card) number, where verification is required
• Copies of identity documents submitted during account verification

2.2 Contact Information

• Mobile number (used for account communications and two-factor verification)
• Email address
• Residential address, where required for verification purposes

2.3 Account Activity Data

• Login history including timestamps and device information
• Betting and gaming activity — bets placed, games played, results
• Deposit and withdrawal history in PKR
• Bonus usage and wagering history
• Account preferences and communication settings

2.4 Technical and Device Data

• IP address and approximate geographic location
• Device type, operating system and browser version
• Referral source (how you arrived at the ji88 platform)
• Session duration and pages or sections visited

3. How We Collect Your Data

ji88 collects your personal data through several routes:

• Directly from you — when you register an account, complete identity verification, make a deposit, request a withdrawal or contact our support team
• Automatically — through cookies, session tracking and standard server logs when you browse or use the ji88 platform
• From payment providers — when you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or bank transfer, the payment provider confirms transaction details to us
• From identity verification partners — where we use a third-party service to assist with verifying CNIC or other identity documents

We do not purchase personal data lists from data brokers or collect personal information from public social media profiles without your explicit consent.

4. How We Use Your Data

The personal data ji88 collects is used for the following purposes:

We do not use your personal data for automated decision-making that significantly affects you without giving you the opportunity to request a human review of that decision.

5. Payment Data & PKR Transactions

All financial transactions on ji88 are processed in PKR. When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, a bank transfer or a debit/credit card, ji88 receives transaction confirmation data from your payment provider. This includes the transaction reference, the PKR amount and the payment method identifier associated with your account.

ji88 does not store full card numbers or mobile wallet PINs. Card payments are processed through a payment gateway that handles sensitive card data in accordance with applicable payment security standards. ji88 only retains the data needed to reconcile transactions and support withdrawal processing.

Payment data may be reviewed by our fraud prevention and compliance teams when a transaction is flagged for review. This is a standard part of keeping the platform and all player accounts secure.

6. Sharing Your Data

ji88 does not sell your personal data to third parties for advertising or marketing purposes. Your data may be shared with the following categories of third parties, strictly for the purposes described:

• Payment processors: JazzCash, Easypaisa, Raast and bank or card payment gateways receive the minimum data necessary to process your PKR transactions.
• Identity verification providers: Where we use a third-party KYC partner to verify CNIC or other documents, that partner receives only the data needed to complete verification.
• Game and platform providers: Third-party game studios whose titles appear in the ji88 game lobby may receive anonymised session data for game performance monitoring.
• Analytics services: We may use anonymised, aggregated data with analytics providers to understand how the platform is used and improve the player experience.
• Legal and compliance: We may disclose personal data when required by applicable law, court order or regulatory request. In all such cases we will only disclose the minimum data required.

All third-party service providers with whom ji88 shares personal data are required to handle that data securely and use it only for the specific purpose for which it was shared.

7. Cookies & Tracking

ji88 uses cookies and similar technologies to operate the platform, maintain your login session and understand how players interact with the site. The main categories of cookies used are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages.
• Performance cookies: Collect anonymised data about how pages are used — for example, which sections of the betting or game lobby pages are most visited. This data is used to improve the platform.
• Functional cookies: Remember your preferences such as language settings and display options so you do not have to reset them each time you visit.
• Analytics cookies: Help us understand aggregate traffic patterns across the ji88 platform. Data collected through analytics cookies is anonymised and not linked back to individual accounts.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the ji88 platform and may prevent you from logging in or completing transactions. Non-essential cookies can be disabled without affecting core platform features.

8. Data Security

ji88 applies technical and organisational security measures to protect the personal data of all players. These measures include:

• Encrypted data transmission using HTTPS/TLS across the entire ji88 platform and mobile application
• Secure storage of account credentials — passwords are stored in hashed form and are never stored or transmitted in plain text
• Access controls limiting which internal teams can view personal player data, on a need-to-know basis
• Regular security reviews of platform infrastructure and third-party integrations
• Fraud monitoring systems that flag unusual account activity, including irregular login patterns or atypical transaction behaviour

While ji88 takes these precautions seriously, no online platform can guarantee absolute security against all threats. You also play a role in keeping your account safe — use a strong, unique password for your ji88 account, do not share your login credentials with anyone and contact our support team immediately if you suspect unauthorised access to your account.

9. How Long We Keep Your Data

ji88 retains personal data for as long as your account is active and for a period after account closure as required for legal, compliance and dispute resolution purposes. The general retention approach is:

• Account and identity data: Retained for the duration of your active account and for a period following closure, in line with standard record-keeping requirements.
• Transaction records: PKR deposit and withdrawal records are retained for an extended period for financial record-keeping and dispute resolution purposes.
• Betting and gaming history: Retained for as long as your account is open and for a period after closure to resolve any outstanding disputes or queries.
• Support communications: Retained for a reasonable period to allow context for follow-up queries.
• Technical logs: Typically retained for a shorter period and then automatically deleted or anonymised.

When your data is no longer needed for the purposes for which it was collected, ji88 will securely delete or anonymise it. You may request deletion of your account and associated data by contacting our support team, subject to any legal retention obligations that may apply.

10. Your Rights

As a ji88 player, you have the following rights in relation to your personal data:

• Access: You can request a copy of the personal data ji88 holds about you at any time by contacting our support team.
• Correction: If any of your personal data is inaccurate or out of date, you can request that we correct it. Some details — such as your name and date of birth — may require identity verification before changes are accepted.
• Deletion: You can request deletion of your personal data. Note that we may be required to retain certain records for legal or compliance reasons even after an account is closed.
• Objection: You can object to certain uses of your personal data, in particular where processing is based on our legitimate interests rather than a legal obligation.
• Data portability: You can request a copy of your account and transaction data in a structured, readable format.
• Withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact the ji88 support team through live chat in the platform or via the email address shown in the Contact section below. We aim to respond to all data rights requests within a reasonable timeframe.

11. Minors & Under-18 Policy

The ji88 platform is strictly for adults aged 18 and above. ji88 does not knowingly collect personal data from persons under the age of 18. If we become aware that an account has been registered by someone under 18, that account will be closed immediately and any associated data will be deleted, except where retention is required for legal reasons.

If you are a parent or guardian and believe that a minor has registered an account on ji88 using their details or yours, please contact our support team immediately so that we can investigate and take appropriate action.

12. Changes to This Policy

ji88 reserves the right to update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For material changes — those that significantly affect how your data is used — we will make reasonable efforts to notify active players through their registered contact details or via a platform notification.

Your continued use of the ji88 platform after a Privacy Policy update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your personal data is being handled.

13. Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the ji88 team through live chat available directly within the platform. Written enquiries can be sent to:

[email protected]

Please include your registered mobile number or email address and a brief description of your query so our team can assist you as efficiently as possible. We aim to acknowledge all privacy-related enquiries promptly and resolve them within a reasonable timeframe.